REFUND & RETURN POLICY
We want you to fall in love with your new masterpiece. If, for any reason, you don’t, or if you simply change your mind, we’re here to help.
To initiate a return, please repackage the artwork in its original packaging and contact us within seven (7) days of receiving it by emailing sarah@galleryalchemy.com. Once we hear from you, we’ll handle the rest with care and professionalism—our Silver Service ensures a seamless experience.
Free Returns make buying art online effortless. However, please note:
- Change-of-mind returns are not available for ceramics or sculptures.
- Sale items and gift cards are non-returnable.
If your item arrives damaged or is faulty, email us within seven (7) days at sarah@galleryalchemy.com with photos of the issue, and we’ll work with you to resolve it promptly.
Received a gift and want to exchange it? Contact us, and we’ll do our best to assist.
Thank you for choosing Gallery Alchemy
